RETURNS AND REFUNDS

All items purchased from the KAYIB COUTURE online shop can be returned free of charge.

You've got 25 days to send something back to us from the day you receive it.
Items must be returned in new, unused condition with all tags attached.
If the returned items are damaged, stained, washed or altered, they will not be accepted and will be returned to the customer.

RETURN PROCEDURE

Your return may take up to 5 working days to be processed by our warehouse. After that, you will receive a confirmation e-mail. The refund will be made to the credit card or account used for payment. Depending on your bank, it may take up to 10 working days for the refund to appear on your bank statement.

Before returning a product, you must contact us by email and instructions will be given for the return of a product info@kayib.shop